Privacy Policy
Summary. Ruchey - Fast Proxy is a no-logs VPN. We do not monitor, record, or store what you do online, and we collect no personal data. This policy explains the limited information the App and our website process, and why.
1. No activity logs
We do not log or store your browsing activity, the websites or apps you access through the VPN, your DNS queries, or the IP addresses you connect to. Our VPN servers run in memory (RAM-only, diskless), so no session data persists after a reboot.
2. Information we process
- Subscription receipts. When you buy a subscription, Apple or Google Play provides a purchase token/receipt that we use only to verify and restore your entitlement. We never see your card or payment details.
- Anonymous app identifier. On first launch the App creates a random, anonymous token (via Firebase Anonymous Authentication). It is not linked to your name or identity and is used solely to associate your subscription with your installation.
- Support messages. If you contact us by email, we receive your email address and message so we can reply. The App itself does not ask for or collect your email.
- Website requests. Our website processes standard connection data (IP address, request headers) transiently to serve pages; it is not retained for tracking.
3. What we do NOT collect
We do not collect your name, location, health or financial information, contacts, browsing or search history, device model, or OS version. We do not use behavioral analytics, advertising trackers, or crash/telemetry reporting, and we do not track you across apps or websites.
4. Third parties
We do not sell or share your data with advertisers or data brokers. We rely only on: Apple and Google (subscription processing), Google Firebase (anonymous authentication), Hetzner (server hosting), our email provider (support), and our accountant / HMRC (UK legal and tax obligations) — each strictly for its stated purpose.
5. Cookies & analytics
Our website sets no cookies and uses no analytics, advertising, or tracking technologies.
6. Data retention
Subscription/transaction records are kept up to 6 years to meet UK legal and tax requirements. Support correspondence is kept up to 2 years. The anonymous app identifier is removed when you delete the App.
7. Your rights
You may contact us to ask what information relates to you and to request its deletion, subject to legal retention requirements.
8. Children
Ruchey - Fast Proxy is not directed to children under 13, and we do not knowingly collect data from them.
9. Changes
We may update this policy; the “Last updated” date reflects the current version.
10. Contact
TOOL CREATIVE LTD, 327 Tollgate Road, London, E6 5YF, England · privacy@tool-creative-ltd.com